fbjili Privacy Policy — Your Data, Handled with Respect
At fbjili, we take the privacy of our Philippine members seriously. This Privacy Policy explains exactly what personal information we collect when you use the platform, how we use and protect that information, and what rights you have over your own data. We encourage you to read this document in full so you understand how we handle your information before you register or continue using the platform. If you have any questions after reading, our support team is available at [email protected] at any time.
1. What Information We Collect
When you create and use an fbjili account, we collect several categories of personal information to provide you with a secure and fully functional gaming experience. Account information includes your full name, date of birth, email address, username, and any identity documents submitted during the verification process — this data is essential for confirming your eligibility and keeping your account secure. We also collect financial information related to your transactions on the platform, including deposit and withdrawal details, preferred Philippine Peso payment channels, and transaction history, all of which are necessary to process your payments accurately and in compliance with applicable financial regulations. Device and browser data is automatically collected when you access fbjili, including your IP address, browser type and version, operating system, device identifiers, and general location data derived from your IP — this helps us detect suspicious activity, prevent unauthorised access, and optimise the platform experience for your device. Usage data such as pages visited, games played, bet history, session duration, and interaction logs are also recorded to help us improve the platform, personalise your experience, and fulfil our regulatory obligations. Finally, if you contact our support team, the contents of those communications — including any information you voluntarily provide — may be stored as part of your account record for quality assurance and dispute resolution purposes.
2. How We Use Your Information
fbjili uses the personal information we collect for a range of specific, legitimate purposes that are directly tied to operating the platform and serving our Philippine members. The primary purpose is to create and manage your account, process deposits and withdrawals in Philippine Peso, and ensure you can access all platform features — including the sportsbook, slot games, and live casino — without disruption. We also use your information to verify your identity and age as required by applicable regulations, to detect and prevent fraud, money laundering, and other prohibited activities, and to comply with our obligations under Philippine law and our licensing conditions. Your usage data and game history allow us to personalise your experience — for example, by showing you relevant game categories or notifying you about platform updates that match your preferences — and to improve the overall performance and reliability of the platform. We may use your contact information to send you important account-related communications such as transaction confirmations, security alerts, or updates to our policies; we will not send you unsolicited marketing communications unless you have explicitly opted in to receive them. All data processing by fbjili is carried out on the basis of contractual necessity, legitimate interest, or your explicit consent, and we do not use your personal data for any purpose that is incompatible with these stated uses.
3. Cookies and Tracking Technologies
fbjili uses cookies and similar tracking technologies to ensure the platform functions correctly and to improve your overall experience when you visit the site. Essential cookies are required for core functions such as keeping you logged in during a session, maintaining your game preferences, and processing transactions securely — without these, the platform cannot operate properly and they cannot be disabled. We also use performance and analytics cookies to understand how members navigate the platform, which pages are most visited, and where technical issues may be occurring, so that we can continuously improve the quality and reliability of the service. Preference cookies allow the platform to remember settings you have chosen, such as language preferences or display options, so you do not need to re-enter them on every visit. You have the ability to control non-essential cookies through your browser settings at any time — most modern browsers allow you to block or delete cookies, though doing so may affect some functionality of the fbjili platform. By continuing to use fbjili after being presented with this policy, you acknowledge our use of cookies as described here; if you have specific questions about how we use tracking technologies, you are welcome to contact us at [email protected].
4. Data Storage and Security
fbjili takes the security of your personal information seriously and applies a range of technical and organisational measures to protect your data against unauthorised access, alteration, disclosure, or destruction. All data transmitted between your device and our servers is encrypted using industry-standard TLS encryption, and sensitive information such as payment details and identity documents is stored in encrypted form with access restricted to authorised personnel only. We retain your personal data for as long as your account remains active and for such additional periods as may be required by applicable Philippine law, regulatory requirements, or legitimate business purposes such as dispute resolution or fraud prevention — after which data that is no longer needed is securely deleted or anonymised. Our platform and infrastructure are subject to regular security assessments and monitoring to identify and address potential vulnerabilities before they can be exploited. While no online platform can guarantee absolute security, fbjili is committed to applying the highest practical standard of data protection and to responding promptly and transparently in the unlikely event of a data security incident that affects your personal information. If you have concerns about the security of your account, you should contact our support team immediately and we will work with you to take appropriate protective action without delay.
5. Sharing Your Data with Third Parties
fbjili does not sell, rent, or trade your personal information to third parties for their own marketing or commercial purposes under any circumstances. However, we do share limited data with trusted third-party service providers where it is strictly necessary to deliver the services you use on the platform — for example, payment processors who handle Philippine Peso transactions need access to relevant financial details to complete your deposits and withdrawals, and identity verification providers may need to process your documents to confirm your eligibility. Game content providers whose titles appear on fbjili may receive anonymised or aggregated data about game performance and usage patterns, but they do not receive your personally identifiable information unless you have given explicit consent or it is required by law. We may also disclose your information to relevant Philippine authorities, regulatory bodies, or law enforcement agencies where we are legally required to do so, or where disclosure is necessary to prevent fraud, investigate suspected criminal activity, or protect the rights and safety of other users and the platform. All third-party service providers who process data on our behalf are contractually required to handle your information in accordance with applicable privacy laws and to use it only for the specific purposes for which it was shared. fbjili remains responsible for ensuring that any third-party handling of your data meets the standards described in this Privacy Policy.
6. Your Rights Over Your Personal Data
As a member of fbjili and a resident of the Philippines, you have a number of important rights regarding the personal data we hold about you, and we are committed to honouring those rights in a timely and transparent manner. You have the right to access the personal information fbjili holds about you at any time — simply contact our support team at [email protected] with a data access request and we will provide you with a summary of the information held. You also have the right to request correction of any inaccurate or incomplete personal data, and we will update our records promptly once the correction has been verified. If you wish to have your personal data deleted, you may submit a deletion request; please note that we may be required to retain certain information for regulatory or legal reasons even after account closure, but any data that is not subject to a retention obligation will be removed. You have the right to object to or restrict certain types of data processing where you believe it is not proportionate or necessary, and to withdraw consent for any processing that is based solely on your consent without this affecting the lawfulness of processing carried out prior to your withdrawal. Finally, if you believe fbjili has handled your personal data in a way that does not comply with this Privacy Policy or applicable Philippine law, you have the right to lodge a complaint with the relevant data protection authority — though we would always prefer to address your concerns directly first through our support channel.
7. Protection of Minors and Policy Updates
fbjili strictly prohibits the use of the platform by individuals under the age of 18, and we do not knowingly collect or process personal information from minors. If we become aware or have reasonable grounds to believe that a person under 18 has registered an account or provided personal data, we will suspend that account immediately, delete the associated personal information as far as legally permissible, and take appropriate steps to prevent further access. Parents and guardians who believe their child may have accessed fbjili are encouraged to contact us at [email protected] as soon as possible so that we can investigate and act without delay. This Privacy Policy may be updated from time to time to reflect changes in our data practices, applicable laws, or the services we offer — when material changes are made, we will take reasonable steps to notify active members, such as a notice on the platform or an email to your registered address. The most current version of this Privacy Policy is always the one published on this page, and your continued use of fbjili after an update has been posted constitutes your acceptance of the revised terms. We recommend reviewing this page periodically so you remain informed about how we protect your information; if you have any questions or concerns about any aspect of this policy, please reach out to us at [email protected] and our team will be happy to assist you.
Questions About How fbjili Handles Your Data?
Our support team is available around the clock to assist Philippine members with any privacy-related questions or data requests. You can also explore our FAQ page for quick answers, review our Terms and Conditions, or visit our Responsible Gaming page for guidance on safe play. If you are ready to get started, creating a free account takes just a few minutes.